Customer Service Representative
Metacom Careers
Job Description
Description
- Provide exceptional customer support via phone, email, and chat.
- Resolve inquiries, complaints, and issues promptly and effectively.
- Maintain detailed records of customer interactions.
- Collaborate with team members to improve service processes.
- Stay updated on product knowledge and company policies.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field.
- Experience Level: Fresh graduates or students are welcome to apply.
- Skills and Competencies: Strong communication, problem-solving, and interpersonal skills.
- Responsibilities and Duties: Assist customers with inquiries, resolve issues, and provide product information.
- Working Conditions: Office environment, possibility of remote work, flexible hours.
- Qualities and Traits: Patience, empathy, adaptability, and a customer-focused mindset.
Shayne Villaroman
HR ManagerMetacom Careers
Active today
Working Location
3-5, Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig City, 1634 Metro Manila, Philippines
Posted on 05 June 2025
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