Customer Service Representative
Lazer Music
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Perks Benefits
Parking Space
Time Off & Leave
Sick Leave, Vacation Leave
Description
- Serve as the primary point of contact for customer inquiries.
- Assist customers with product information, order status, and troubleshooting.
- Handle complaints and provide effective solutions to ensure customer satisfaction.
- Document interactions and maintain accurate records.
- Work collaboratively with team members to enhance service quality.
- Adhere to company policies and procedures.
Requirements
- Educational Qualifications: Required diploma in relevant field.
- Experience Level: 1-3 years in customer service roles.
- Skills and Competencies: Proficiency in customer service, scheduling, problem solving, and technical skills.
- Working Conditions: Fast-paced environment with possible shifts.
- Qualities and Traits: Excellent people skills, strong organizational abilities, and a collaborative team player.
Lazer Music HR
RecruiterLazer Music
Active today
Working Location
#305 R&G, Fernando Poe Jr. Ave. Fernando Poe Jr. Ave, Quezon City, Metro Manila, Philippines
Posted on 24 June 2025
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Lazer Music
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101-500 Employees
Shopping & Retail
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