Technical Support Representative
MD-TORCH Solutions
职位描述
福利待遇
法定福利
13薪, Pag-Ibig 基金, 带薪假, 菲尔健康, SSS/GSIS
职业发展
工作培训, 职业发展
职位描述
- Provide technical assistance and support for incoming queries.
- Diagnose and troubleshoot hardware and software issues.
- Guide users through step-by-step solutions.
- Document issues and track resolutions in ticketing system.
- Collaborate with other teams to improve customer experience.
- Maintain up-to-date knowledge of products and services.
职位要求
- 1-2 years Technical Support Representative Experience (SaaS)
- Knowledgeable in Software as a Service
- 1-year BPO experience (Call Handling)
- Willing to work in Davao City
Anna Fuentes
Marketing AssociateMD-TORCH Solutions
高响应率
工作地址
Davao City. Davao City, Davao del Sur, Philippines
发布于 06 May 2025
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