Technical Support Specialist

Talent Outsourcing Channel (TORCH) Solutions

2-2.6Kد.إ[月薪]
现场办公 - 达沃德南部1-3年经验高中全职
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职位描述

福利待遇

  • 法定福利

    13薪, Pag-Ibig 基金, 菲尔健康, SSS/GSIS

  • 健康保险

    健康维护组织

职位描述

  • Provide technical assistance and support for incoming queries and issues related to software and hardware.
  • Diagnose and troubleshoot technical problems via phone, email, and chat.
  • Document customer interactions and maintain accurate records of issues and resolutions.
  • Collaborate with team members to enhance customer service and improve product functionality.
  • Stay updated with the latest technology trends and product updates.

职位要求

  • Educational Qualifications: High/Senior High School diploma required.
  • Experience Level: 1-3 years of technical support experience preferred.
  • Skills and Competencies: Proficiency in SaaS applications, excellent English communication skills.
  • Responsibilities and Duties: Provide help to customers, troubleshoot issues, and resolve technical queries.
  • Working Conditions: Flexible schedule with potential for remote work.
  • Qualities and Traits: Strong problem-solving abilities, patience, and a customer-focused attitude.
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Elizabeth Libre

RecruiterTalent Outsourcing Channel (TORCH) Solutions

三天内活跃

工作地址

215, Davao City. Davao City, Davao del Sur, Philippines

发布于 08 April 2025

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